Terms and Conditions

1. About Dishboard

Dishboard (dishboard.site) lets diners vote for and review the places that make each dish best, city by city. It is operated by [Operator's legal name and address]. By using the site you accept these terms and the privacy notice below.

2. Your account

• One person, one account, verified with an email address you own.
• Display names must not be offensive, impersonate anyone, or advertise a restaurant or brand.
• You are responsible for everything done with your account.

3. Voting

• One vote per dish in each city, based on food you have actually eaten.
• No vote rigging: no multiple accounts, paid or traded votes, or automated voting.
• Restaurant owners, staff and anyone with an interest must not vote for or review their own place.
• We may remove suspicious votes and suspend the accounts involved without notice.
• Evidence such as a dish photo or a receipt can add weight to a vote, as explained in How ranking works.

4. Reviews and posts

• Write from your own experience, honestly.
• No swearing, insults, harassment or hate towards any person or group.
• No advertising, links, discount codes or requests to contact someone.
• Do not share other people's personal details such as names, phone numbers or addresses.
• Do not accept money or anything else in return for a review.

5. Photos

• Upload only photos you took yourself or have the right to use and publish.
• No nudity, sexual or adult content, and no violence, blood or injury.
• No photos of identifiable people without their consent, and no ID cards or personal documents.
• You keep ownership of your photos, and give Dishboard a non-exclusive, royalty-free permission to show them on the site, on share cards and when promoting the site, for as long as they remain on it.
• We may remove photos that break these rules straight away, and report unlawful content to the authorities.

6. Receipts

• Use only genuine receipts from your own purchases. Do not edit or fake them.
• Receipts are never shown on the site. Only our team sees them, and only to verify votes.
• Each receipt can be used once.

7. AI screening

Reviews, posts, photos and receipts are screened by AI before they appear. Clear violations are refused; uncertain content waits for our team. AI can make mistakes, and you can ask us to review a decision.

8. Rankings and restaurant information

• No restaurant can pay for its place.
• Before the site goes live, the starting order is based on publicly available online reviews.
• Restaurant details such as addresses, prices and opening hours may be out of date. Check with the restaurant before you go.
• Dish photos labelled as illustrative are not from that restaurant.

9. Suspension and closing your account

We may suspend or remove accounts, votes and content that break these terms. You can delete your account at any time from your profile.

10. Liability

[Limits of liability to be set by a lawyer under Thai law.] Content posted by users is their opinion, not Dishboard's.

11. Changes to these terms

If these terms change in substance, we will say so on the site and ask members to accept the new version before continuing.

12. Governing law

These terms are governed by Thai law. [Courts with jurisdiction to be set by a lawyer.]

Data controller

[Operator's legal name and address]. Contact us about personal data at [Contact email for personal data requests].

What we collect

• Your email and display name
• Your profile photo, if you add one
• Your votes, reviews, posts and uploaded photos
• Receipts you upload and the text AI reads from them
• If you accept analytics cookies: the pages you visit and how you use the site, through Google Analytics. If you decline, Google Analytics is not loaded at all.
• A one-way, salted hash of your IP address to detect vote rigging. We do not store your IP address.
• Your location, only when you ask for places near you. It is used for that search and not stored.
• A sign-in cookie, and the city you last chose, kept in your own browser

Why, and on what legal basis

• Running your account, votes and reviews (contract)
• Preventing vote rigging, spam and unlawful content (legitimate interests)
• Emailing sign-in codes (contract)
• Checking receipts to add weight to votes (consent, when you choose to upload one)
• Understanding how the site is used so we can improve it (consent, through the cookie banner; withdraw any time under Cookie settings at the foot of each page)

Who processes data for us

• Cloudflare: hosting, database, photo storage, email and photo-reading AI (servers may be outside Thailand)
• TypeSafe (typesafe.ai): screens review, post and suggestion text and photo descriptions (text only, never your email or account name)
• OpenStreetMap: restaurant names and areas that users suggest, to find the place on the map
• Google (Google Analytics and Tag Manager): usage statistics, only if you accept analytics cookies, never for advertising (servers may be outside Thailand)
• We never sell your personal data or pass it to restaurants.

How long we keep it

• Account, votes and reviews: until you delete your account
• Approved receipt images: deleted within 90 days of upload; rejected ones are deleted at once
• Sign-in codes: expire after 10 minutes
• Google Analytics data: 14 months
• Moderation logs: [to be set by a lawyer]

Your rights

• Access your data or get a copy
• Correct it (you can edit your display name on your profile)
• Delete your account and data (use Delete account on your profile)
• Object to or restrict processing, and withdraw consent
• Contact [Contact email for personal data requests], or complain to Thailand's Personal Data Protection Committee.

Children

[Minimum age and parental consent to be set by a lawyer.]